Privacy Policy
The short version: seefax doesn’t run ads, doesn’t sell your data, and doesn’t share it with anyone for marketing. Most of what the app remembers stays on your own device. Here’s the full picture, in plain English.
Last updated: June 2026 · Effective: June 2026
Who we are
seefax is an Android app — for phones, tablets, Android TV and Google TV — that lets you watch IPTV content from a provider of your choosing. We don’t provide the content ourselves; the app connects to your existing provider using details you supply.
What we never do
- Sell your personal data to anyone, ever.
- Show you adverts or share your data with advertisers.
- Share your provider details, viewing history or account with third parties for any commercial purpose.
- Track you across other apps or websites.
- Use your data to train machine-learning models.
What we collect, and why
Most of it stays on your device, none of it is ever sold, and none of it is used for advertising.
Your provider login
Why: So the app can connect and load your channels. These only ever talk to your provider’s server, never to us.
Stored: On your device. If you sign in, synced to your private account so another device can use them.
Account details
Why: Optional. Only if you create an account (Google or email), used to sync settings across your devices.
Stored: Firebase Authentication and your private account document.
Watch history & preferences
Why: To power Continue Watching, Most Watched, and to restore your settings.
Stored: On your device. If signed in, synced to your private document, readable only by you.
Usage analytics
Why: To see which features are useful and fix problems. Events are anonymous, never tied to your name or email.
Stored: Firebase / Google Analytics. Kept up to 14 months.
Crash reports
Why: To find and fix crashes. Reports never include your login or viewing history.
Stored: Firebase Crashlytics, 90 days.
QR pairing session
Why: When you scan the on-screen code, your details are written to a temporary document the device reads once.
Stored: Deleted right after pairing, or after 10 minutes if unused.
The actual content of the streams you watch is never logged, stored or sent to us. Your provider controls that — we’re just the player.
Legal basis (UK GDPR)
Provider details, watch history and settings: contract, needed to provide the service. Analytics and crash reports: legitimate interests, to understand and improve the app. Analytics are anonymised and never used for advertising.
Third parties we use
A small number of trusted services: Firebase (Google) for sign-in, private sync, anonymous analytics and crash reports; TMDb for posters, cast and summaries; Simkl for series status; and a public channel database for country flags and categories. Only a title and year are ever sent to look up film and TV info — no personal data. Your IPTV provider is a separate service with its own policy.
Account sync
Creating an account is optional — the app works fully without one. If you sign in, we sync your provider details, history, favourites, folders, hidden categories and settings to a private document only you can access, so you can pick up on another device. It’s stored in Google Cloud’s London region. Delete your account any time from Settings → Account → Delete account and it’s wiped everywhere, for good.
Analytics
We use Firebase Analytics to see which features get used and whether the app is performing well. Events are anonymised — we log “opened On Demand” or “playback failed”, never what you watched or who you are. Never used for advertising.
How long we keep things
On-device details: until you remove your provider or uninstall. Account & sync data: until you delete your account (immediate and permanent). QR sessions: minutes. Analytics: up to 14 months. Crash reports: 90 days.
Your rights
Under UK GDPR you can ask for access, deletion, correction, portability, objection or restriction. Email privacy@seefax.tv and we’ll respond within 30 days. Not happy with how we handle your data? You can complain to the ICO at ico.org.uk.
Security
Account sync uses encrypted storage with per-user rules — only your signed-in account can read or write your document. Provider details are stored on your device. No system is perfectly secure, so if you suspect anything, change your password and contact us.
Where your data lives
Your account data is stored in Google Cloud’s London region and stays in the UK/EEA. A little anonymous analytics may be handled by Google elsewhere under standard data-protection agreements.
Changes to this policy
If we make material changes we’ll update the date above, and show a notice in the app on your next launch. Continuing to use seefax after an update means you accept the revised policy.